Case Management Automation
Intrinsic enables case management workflows to view decisions in the context of a larger story beyond just tickets — critical for high-risk workflows that need human-level precision such as content moderation, physical safety cases and transactions monitoring.
Context is Key
Intrinsic has access to all data needed to make a nuanced, contextual decision - from previous decisions, policy violations, recently changed regulations, user behavioral signals and insights driven by Link™, our proprietary graph database.
End-to-End Actioning
Intrinsic can directly action on tickets, users, accounts and other assets you care about, providing a single-pane solution for reducing risk
Intrinsic supports native integrations with existing ticketing tools such as Salesforce, Zendesk, or internal tools and can directly close, resolve, and triage tickets at scale
Better-than-human performance
No more painful QA calibration, and re-training sessions - Intrinsic gets the right decision exactly as specified in your policy instantly after your policy is written
Build your workflows
in plain English
Work with Intrinsic like you work with humans - through plain-English policies and SOPs
Intrinsic understands diagram, images, and text in SOPs, and can interface with text, images, audio, and video for making decisions
Auditing
All Intrinsic decisions are auditable and tracked, guaranteeing full transparency for every step of the process
